Rubbish removal: what to tell providers before you get a quote

By Doory

The price of rubbish removal depends on what is going, how much of it there is and how hard it is to carry out. Describe the load clearly so each provider can quote the same job. This is a planning checklist, not a price guide.

1. List what is being removed

Describe the items: household junk, furniture, green waste, building offcuts, old appliances or a mix. Photos of the whole pile help far more than a description. Say what is already bagged and what is loose.

2. Estimate the amount

Describe the volume in simple terms, such as a few bags, a car boot, a ute or trailer load, or a whole room. If you are unsure, ask the provider whether they need to see it first. Quotes based on an underestimate often change on the day.

3. Flag anything that needs special handling

Tell providers about mattresses, fridges, TVs, paint, gas bottles, chemicals or anything that might contain asbestos. Some items cost extra or are not accepted. If you suspect asbestos, do not disturb it, and ask for specialist advice before anyone removes it.

4. Describe access

Say where the items are, how many stairs there are and how close a vehicle can park. Mention narrow driveways, shared access or lift booking for apartments. Ask whether the crew carries items out or whether you must move them to the kerb.

5. Compare the whole quote

Check what is included: labour, vehicle, disposal fees, sweep-up and GST where applicable. Ask whether the price is fixed or depends on the final load, and how extra items would be priced. Confirm the arrival window and keep the quote and invoice.

Example job description

Rubbish removal in [suburb]: [list of items], about [a ute/trailer load/number of bags]. Items are in the [garage/backyard/room] with [stairs/flat access] and parking [details]. Special items: [mattress/fridge/none]. Please quote the total including disposal and GST and list any exclusions. Photos attached.

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